SECURITY & PRIVACY
Muki is committed to protecting your personal privacy.
We recognise the importance of your privacy, and that you have a right to control how your personal information is collected and used.
We also understand that suppling personal information is an act of trust and we take that very seriously.
This Privacy Policy is intended to embody the industry best practice and comply fully with the Privacy Act 1988 (Cth).
If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy, please contact us at hello@muki.com.au.
WHAT DO WE COLLECT?
At muki.com.au, we may collect personal information about you, such as your name, age, email address, address and contact telephone number.
WHY DO WE COLLECT?
When you subscribe as a member to Muki, you may be notified of our special offers and competitions that may be of interest to you.
We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide you with a better service experience.
The information we collect through www.muki.com.au helps us better understand the products and services most helpful to you.
PRODUCT AND SERVICE INFORMATION
If you have purchased products from Muki we may hold your contact details as well as details of the products that we provide to you.
Those details are primarily used to send you information about relevant products, latest developments and forthcoming events.
INFORMATION FOR MARKETING
If we have collected your details from an enquiry you have made, we will hold your contact details and details of information that we send to you.
The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.
YOUR INFORMATION AND THIRD PARTIES
Your Personal Information and the information which Muki gathers is used by Muki for the express purpose for which it was collected.
We do not provide Personal Information to other companies except where they are subcontractors or suppliers directly involved in the delivery or sale of a product.
Occasionally we may collect Personal Information from you in the course of conducting promotions or competitions and such promotions or competitions may be conducted jointly with third parties who might have access to your Personal Information.
In such circumstances the terms and conditions of such promotions or competitions (jointly held or otherwise) will clearly state the intentions of the recipient(s) of your Personal Information.
Otherwise, we do not provide your Personal Information to third parties to use for their own marketing purposes
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use a secure Internet host, and have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
As you browse the Muki site, advertising cookies will be placed on your computer so that we can understand what you are interested in.
UPDATING YOUR PERSONAL DETAILS
We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by logging in to your account and updating your details. If you decide that you don’t want to be subscribed to www.oncewas.com.au any longer, simply email unsubscribe hello@muki.com.au to stop receiving updates.
CHANGES IN OUR POLICY
Muki reserves the right to change this privacy policy at its discretion. If we decide to change our privacy policy we will post those changes on our website. We encourage you to visit the site frequently to stay informed and up to date.
COPYRIGHT
Unless otherwise indicated, copyright in the information on this web site is owned by muki.com.au .
All rights reserved. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Cth.
Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by muki.com.au.
WEBSITE AND CREDIT CARD SECURITY
We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions.
Muki (www.muki.com.au) use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet.
This encryption scrambles details such as credit card numbers, billing details, and delivery addresses so that other computers are unable to decipher the information, ensuring your privacy and security.
To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active.
You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read https:// rather than just http://. It is important for you to protect against unauthorized access to your password and your computer.
Our websites use “cookies” – small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience.
Cookies may eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our websites, evaluate the effectiveness of advertising and track usage patterns.
Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may experience a loss of functionality as a result of configuring your web browser not to accept cookies.
LIST OF COOKIES WE COLLECT
| COOKIE name | COOKIE Description |
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
